Moonbow understands the severity of personal information shared by the user and takes all measures to protect the information shared when they use our services or when they land on our website.
In this policy, all references to "we", "us", "our" are to Moonbow which is incorporated in London and has a registered office at 71-75 Shelton St, Covent Garden, London WC2H 9JQ.
If you have any questions regarding the website or any of the services offered, you can get in touch with us through the contact form or using the details provided in the contact us section.
Personal information we collect
Data collected from the user
The data which we collect from the user depends on how the user has interacted with our website. The information which we collect may include:
It is not mandatory for a user to provide these details. You can opt out of providing details anytime you wish but you will be restricted to access certain areas of the website.
Openly available information
Moonbow can collect user’s personal information from the available social media platforms like Facebook, LinkedIn, Twitter, Instagram and much more.
Website navigational information
We start collecting information from the moment a user lands on our page until the time they leave. We collect information like IP address, which page the user has visited, browser type, ISP, the location from where the user has accessed the website, referral source (if any) and other data retrieved via tracking technologies.
Data collected from Third party or partners
We may also collect personal information of users from third parties. We can collect personal information from:
How we use personal information
For rightful purpose
Moonbow uses personal information you provide us or the data we collect from you to:
If you wish to opt out of your data being collected, please get in touch with us via email or contact us using the details provided in the contact us section.
We collect the information provided by you and the information which we collect from the external sources to create a profile based on your interests so that, in future, we can contact you regarding any updates related to our website and services we offer if you have subscribed to hear from us.
Whom we disclose the data to
User's personal information may be revealed to our third parties under the following circumstances:
Other reasons for sharing personal information
We never sell personal data
Moonbow under any circumstances would not sell the personal data of their users.
We send you marketing materials only if you wish to hear from us or if you have subscribed to our newsletters. While sending the materials electronically we may monitor your behavioural data like if you have open/clicked on the material or not. If you wish to opt out, please send us an email regarding the same.
When we send marketing materials or share personal information of users, we take strict measures to protect the data. However, transferring the data electronically is not always safe. The safety of your personal information also depends on you, where we provide you with the login details if you have subscribed to our products, it is the duty of the user to keep it safe and not share it with anyone. We would not be held responsible for the data you share with others as we neither ask you to share the personal information nor we ask people to act on your behalf.
Retention of personal information
When the user information is no longer valuable to us, even if the data disclosed by us to any local governing bodies or to the government, we take all the necessary steps to destroy the data or in case if the law abides us not to retain the data.
When surfing on our websites you may see links directing to external websites. While we take all the necessary steps to connect with high-quality websites, we are not responsible for the content shown on their website. It is advised to the users to do a thorough check before clicking on the external links.
Social Media Platforms
The personal information which Moonbow receives by participating in the social platforms is subject to terms and conditions and privacy policies of those social media platforms.
Moonbow may use social sharing buttons in order to share the content directly on social media platforms with ease. The user, on the other hand, if using the sharing feature is solely responsible for the information shared to those platforms and we would not be held responsible for the data shared. It is advised to read the privacy policies of those platforms before submitting the data.
Where we store the personal information
As stated above, personal data can be shared with the third party who work for us overseas. They may be outside the European Economic Area (EEA). Countries in which our third party is incorporated may have different data protection rules which may differ with ours. By submitting your personal information, you agree that your data can be shared or transferred.
Accessing and refreshing your personal data
GDPR laws allow users the right to access personal information. Moonbow may take the necessary steps to verify the person before accessing personal information.
We take all measures to check if the user data are accurate and up to date. If you wish to change or remove certain data, you may contact us with the details provided in the contact us section.
While accessing your personal information, you have certain privileges to:
If you want to change any of the data stated above, please send us an email or contact us with the details provided in the contact us section.