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What’s the difference between agentic AI and traditional AI automation?

Traditional AI automation tends to follow set rules or predefined workflows, doing exactly what it’s been told in a structured way. Agentic AI, by contrast, is a bit more flexible—it can make decisions, adjust its approach, and handle multi-step tasks with less hand-holding. In simple terms, it’s the difference between a tool that follows instructions and one that can take a bit of initiative. If you’re weighing up which approach suits you best, we’d be glad to chat it through.